Ways to Contact Us

We want to make sure you get the help you need.

Please visit our FAQ page before getting in touch with us. The most common queries are explained here in the FAQ section. If your question is not answered, check out the options below to find the right team to help you with your query.

ORDER & ACCOUNT QUERIES

If you've placed an order with us online or have a question related to your Prolong account, our expert team are on hand to help. Please click here to view our FAQ's and ways to contact us.

PRODUCT & EXPERIENCE ENQUIRIES

If it’s not order related, and you’re looking for more information specifically about Prolong, you can create an account, or login to an existing account to send a message to our customer service team.